WC Cancel Order

January 04, 2024

WC Cancel Order Plugin

Add order cancellation request functionality to your woocommerce powered store.

“Wc Cancel Order” helps you to manage order cancellation functionality in a WooCommerce-based online store. Customers can request order cancellation with some details from the “My Account” order page. Store admins will receive a cancellation request for the order and will be able to respond in the “WC Cancel” area.

Basic Features

🔹 Customers can send order cancellation requests to the admin with cancellation details.
🔹 The admin will receive an email notification for the request sent by the customer.
🔹 Admin can respond to cancellation requests received in WC Cancel Area.
🔹 The customer will receive an email notification if the cancellation request is approved or declined.
🔹 Allow guest users to send cancellation request by unique link they receive in order email.
🔹 Allow cancellation request only when order have specific order status.
🔹 Choose whether to make the cancellation reason input required or optional.
🔹 Display the customer note in the cancellation request popup.
🔹 Translation ready.

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Premium Features

✅ Allow the option for cancellation requests and direct cancellations with a specific order status.
✅ Automatically assign a specific order status when the cancellation request is approved.
✅ Automatically assign a specific order status when the cancellation request is declined.
✅ Enable cancellation requests for specific user roles.
✅ Allow the admin to define cancellation reason options and display them as radio buttons in the cancellation request popup.
✅ Choose whether to make the cancellation reason radio button required or optional, or to disable the cancellation reason radio buttons completely from the admin settings.
✅ Display an additional text input when a specific cancellation reason radio button is selected, or display it for all options.
✅ Choose whether to make the additional text input required or optional, or to disable it completely from the admin settings.
✅ Hide the cancellation request button after a certain period of time following the order (with options for minutes, hours, days, months, and years).
✅ Supports Ultimate Member – WooCommerce plugin.
✅ Supports the WooCommerce Subscriptions plugin, allowing customers to send cancellation requests for their active subscriptions.
✅ Pro Support.

Installation

  • Go to “Plugins” > “Add New” and search for “WC Cancel Order”
  • Press “Install Now” button for the “WC Cancel Order” plugin
  • After the installation is complete click “Activate” link (Plugins > Installed Plugins).
  • Configure the desired settings under WooCommerce Settings > WC Cancel tab.
  • You are done.
  • Check Woocommerce > Wc Cancel for cancellation requests you received.

Screenshots

FAQ

Where can I get support or talk to other users ?

If you get stuck, you can ask for help in the Plugin Forum.

Where can I get support for premium version ?

You can write us directly for premium version help or Contact us, please do not post on wordpress support forum for premium version help.

Changelog

3.4 – 04/01/2024

  • Tweak – HPOS Compatibility.

3.3 – 23/08/2023

  • Tweak – Compatibility check.

3.2 – 11/03/2023

  • Fix – Sanitizing data fixed.

3.1.9 – 15/02/2023

  • Fix – Guest cancellation 404 page issue fixed.

3.1.8 – 11/11/2022

  • Tweak – Compatibility check.

3.1.7 – 29/07/2022

  • Tweak – Minor fix and compatibility check.

3.1.6 – 25/07/2022

  • Fix – Translation string fix
  • Fix – Divi Global Header fix

3.1.5 – 20/05/2022

  • Fix – Cancel link removed from completed order email.
  • Fix – Cyrillic input allowed.

3.1.4 – 31/03/2022

  • Fix – Filters and Hooks added.

3.1.3 – 06/01/2022

  • Fix – Multisite enabled.

3.1.2 – 30/08/2021

  • Tweak – Compatibility check.
  • Fix – HTML submission in additional text fixed.

3.1.1 – 12/07/2021

  • Fix – Admin setting issue fixed.

3.1 – 11/07/2021

  • Fix – Compatibility issue fixed.
  • Fix – Admin settings added.
  • Fix – Improved admin interface.
  • Fix – Improved Functionality.

3.0 – 30/08/2020

  • Fix – Compatibility issue fixed.
  • Fix – Improved admin interface.
  • Fix – Functionality Tweaks.

2.9.1 – 14/11/2019

  • Fix – Minor Tweaks

2.9 – 05/03/2019

  • Fix – Inventory restore issue fix on order cancellation.

2.8 – 04/01/2019

  • Fix – Email template issue fixed.
  • Fix – Woocommrce 3.5 emails compatibility issue fixed.

2.7 – 17/12/2018

  • Fix – Woocommrce 3.5 compatibility issue fixed.

2.6 – 18/03/2018

  • Fix – Woocommrce 3.3 compatibility issue fixed.

2.5 – 07/12/2017

  • Fix – Restore product inventory/stock when cancel request accepted.

2.4 – 01/06/2017

  • Fix – Woocommrce compatibility issue fixed.

2.3 – 04/05/2017

  • Fix – Woocommrce compatibility issue fixed.

2.2 – 26/04/2017

  • Fix – Translation string added.

2.1 – 25/03/2017

  • Fix – Admin style/script hook fixed.

2.0 – 25/02/2017

  • Fix – Email issue fixed.
  • Fix – Woocommrce compatibility issue fixed.
  • Tweak – Admin style/scripts.

1.9 – 17/05/2016

  • Fix – Shop Manager role availability fixed.

1.8 – 25/02/2016

  • Fix – Woocommrce version compatibility.

1.7 – 12/02/2016

  • Feature – Multilingual ready / Translation ready.

1.6 – 11/10/2015

  • Fix – Get Status Fatal error fixed.

1.5 – 12/04/2015

  • Fix – Restore inventory/stock after Order cancel.

1.4 – 31/03/2015

  • Fix – E-Mail Notification Fixed.
  • Fix – Minor Changes done accordingly woocommerce version 2.3.

1.3 – 22/11/2014

  • Fix – Cancel Request Approve Notification E-Mail added.
  • Fix – Tool-tip fixed for WC Cancel Order admin dashboard icons.

1.2 – 21/11/2014

  • Fix – Cancel Request Permission issue fixed.

1.1 – 10/11/2014

  • Fix – Admin css hook fixed.

1.0 – 09/11/2014

  • Initial Revision.

Details

  • Version: 3.4
  • Active installations: 7,000
  • WordPress Version: 5.6
  • Tested up to: 6.4.5
  • PHP Version: 7.2

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