Free live chat plugin to chat with the visitors of your website. Integrate a beautiful and fully customizable chat box. Hosted in Europe.
Userlike is the leading software for live chat and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Telegram, Threema and SMS.
The plugin is free, easy to implement and lets you chat with your website visitors within minutes.
Userlike is an all-in-one messaging solution that supports companies to stay close with their customers along their entire customer journey.
Userlike comes with a modern website messenger for generating leads and following up with customers. Just like popular messaging apps, Userlike’s chat tool allows conversations to take place in real time or pick up later.
To reach your customers outside of your website, Userlike offers integrations with popular messaging apps such as WhatsApp, Facebook, Telegram, Threema and SMS.
With Userlike’s AI Automation Hub you can automate your customer service processes, reduce costs and empower your customers to find answers 24/7. Create AI-powered chatbots, smart FAQ pages and interactive contact form suggestions connected to a central knowledge base that uses machine learning to improve its accuracy over time.
You can also connect external chatbot providers to Userlike via the chatbot API.
Userlike is the leading European, GDPR-compliant chat provider. All data is securely stored on servers within Germany.
Userlike is suitable for any company size and industry as it scales with your needs and business goals. Small and medium-sized businesses as well as large enterprises like Toyota and Nivea already rely on Userlike.
Userlike is a great solution if you are looking for a chat provider that offers website chat, mobile messaging and AI automation.
The Userlike chat plugin for WordPress is free. When you sign up, you can test the premium plan „Team“ for 14 days for free. After the trial, you automatically switch back to the Free plan. This gives you Userlike’s Website Messenger including unlimited conversation and contacts and all core features for customer communication in a small team.
Paid plans are available from $90 per month, including access to messaging apps such WhatsApp, 4+ chat agent seats, 4 widgets and powerful service features for professional chat support in a team.
Learn more about how Hermes, Toyota and Titus are working with Userlike to generate more leads, reduce service costs and build long-term customer relationships.
Note: You will need a Userlike account:
Create one for free here.
The Userlike Dashboard is HTML5 compatible and uses the latest web technologies.
Userlike supports the following browsers:
The last two versions of Safari
The last two versions of Safari for iOS
The last six versions of Edge
The last six versions of Firefox
The last six versions of Chrome
When you’re not online, you can decide between a set of behaviors for Userlike’s WordPress live chat plugin. One is to display the website widget in offline mode. Messages from your contact will still land in Userlike’s Message Center and you can answer them as soon as you are available again. Your contacts will be notified via email to pick up the conversation on your website chat. You can also choose to hide the chat plugin outside your service times.
No, you don’t need to enter any billing info to start your trial. We only ask for your billing info when you decide to upgrade to one of our paid products. You can pay with credit card, or bank transfer / PayPal for yearly subscriptions.
During the trial you have access to our premium plan Team. After the trial, your account automatically switches to our free product. There are no charges or hidden fees so you can see if Userlike is right for you without any strings attached. With our Free plan you can have unlimited chats with your customers. If you need more features you can always upgrade your account to a premium plan during or after the trial.
Yes! You can create AI-based chatbots directly in Userlike or integrate your own chatbot via the chatbot API.
For your customers, Userlike also works well on mobile devices. For chat agents operating the chat plugin, we recommend using Userlike on your desktop.