By Lee Le @ Userback

October 26, 2023

Userback Plugin

A beautifully simple way to get customer feedback.

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

Get instantly notified when new feedback is created and streamline your workflows by connecting Userback with project management looks like Jira, Slack, Basecamp and more.

And collaborate with your team by inviting them to contribute on your Userback projects. You can even invite your clients to see the feedback on their own projects!

Benefits
* Get high-quality visual feedback with annotations
* Ditch huge email chains that are guaranteed to miss important details
* Save time by not having to chase clients to approve minor changes
* Manage all website feedback in the same place
* No more printed paper with red pen and scribble!

Start free
Create an account and start free at https://www.userback.io.

Installation

Upload the plugin files to the /wp-content/plugins/plugin-name directory, or install the plugin through the WordPress plugins screen directly.
Activate the plugin through the ‘Plugins’ screen in WordPress
Use the Settings -> Userback screen to configure the plugin

Screenshots

Plugin Options
Feedback Widget
Annotate on live website
Collaborate on Feedback
Dashboard
Projects
Feedback Management

FAQ

What does Userback do?

Userback lets you collect feedback from your web projects with real-time screenshots and instant notifications.

Does Userback work in local development environments?

Yes, it absolutely does. Unlike most other visual feedback tools, Userback works in local development environments.

Can I customize the Userback widget?

Yes, the Userback widget can be fully customized directly in the app or via JavaScript API.

Can Userback be integrated with other platforms?

Yes, Userback integrates with a full range of third party platforms including: JIRA, HipChat, Slack, WordPress, Teamwork, and more.

Can I programmatically send additional data to Userback?

Yes, you can use Userback’s JavaScript API to easily send custom data along with each feedback.

Do I have to embed the widget code to be able to use Userback?

No, you can also install Userback’s browser extension which lets you collect feedback from any website.

Changelog

1.0.14

Added CSRF protection to plugin settings update

1.0.8

Minor CSS improvements

1.0.5

Ask for access token only

1.0.4

Added support for user roles

1.0.3

Added support for Multisite

1.0.2

Added options to select pages or blog posts only
Added options to show widget to logged in users only

1.0.1a

Fixed a typo

1.0.1

Added ability to select Draft or Pending Review pages only

1.00

Office Release!