TrackShip auto-tracks orders, adds a branded tracking experience to your store and handles all customer touchpoints from shipping to delivery
TrackShip is a shipment tracking and post-purchase experience platform that helps WooCommerce businesses to provide an exceptional post-shipping experience to their customers, it helps to gain loyalty and trust and increase the repeat purchases, which is crucial for any eCommerce business to grow and succeed in the long run.
Free plan available: Get 50 shipment trackers per month Start for Free
TrackShip auto-tracks your orders from shipping to delivery with 770+ shipping providers and carriers around the world. Our supported providers includes USPS, ePacket, Delhivery, Yun Express Tracking, UPS, Australia Post, FedEx, Aramex, DHL eCommerce, ELTA Courier, Colissimo, DHL Express, La Poste, DHLParcel NL, Purolator, 4px, Brazil Correios, Deutsche Post, Bpost, DHL, EMS, DPD.de, GLS, China Post, Loomis Express, DHL Express, PostNL International 3S, Royal Mail and more…
Check out the complete list of supported shipping carriers.
TrackShip allows merchants to take control of their post-shipping operations, further engage customers after shipping and do not rely on 3rd parties to provide service to your customers. The service is great for merchants and drop shippers that want to improve their customer service and provide superior shipping experience to their customers
TrackShip provides an easy way for customers to track their orders and receive real-time updates on their shipment status.
By providing customers with a seamless tracking experience, TrackShip helps to increase customer loyalty and repeat business.
TrackShip automates the tracking process, allowing merchants to spend less time on manual tracking and more time on other important aspects of their business.
TrackShip provides merchants with valuable shipping & delivery insights such as delivery times and carrier performance data that can help them optimize their shipping strategy and improve their bottom line.
TrackShip is a cost-effective solution for merchants looking to improve their shipping process and customer experience without a large investment in time or money.
Once you add tracking information to Orders using a Shipment tracking plugin, the shipment details will be sent to track on TrackShip that will auto-track the shipments and proactively update your orders whenever there is an update in the shipment status until the shipments are delivered to your customers.
TrackShip is easy to set up and seamlessly integrates into the WordPress admin. Unlike its alternatives like AfterShip, 17track, ParcelPanel, ShipStation, and other shipment tracking platforms, TrackShip provides a fully customizable tracking experience, more accurate tracking data, and it does not require you to go to a different dashboard to monitor shipments and manage your tracking operations. Most of its features are managed within the WordPress admin.
For more information, check out our Documentation
We tested and added compatibility to the following plugins:
* SMS for WooCommerce
* Checkout for WooCommerce (CheckoutWC)
* AutomateWoo
* Dokan
* JWT Auth
* Kadence WooCommerce Email Designer
* YayMail – WooCommerce Email Customizer
* WooCommerce Email Template Customizer (Free)
* WooCommerce Email Template Customizer (Pro)
* WP HTML Mail – Email Template Designer
* Custom Order Numbers for WooCommerce
* Custom Order Numbers for WooCommerce Pro
* WooCommerce Sequential Order Numbers
* Sequential Order Numbers for WooCommerce
* Booster for WooCommerce
* Booster for WooCommerce Pro
* WP-Lister Lite for Amazon
* WP-Lister Pro for Amazon
Check out TrackShip for WooCommerce documentation for more details on how to set up and work with TrackShip
A shipment tracks one tracking number from the time it’s shipped until it has been delivered, no matter how many status events were created during its life cycle.
Not at all. When you fulfill an order, the shipping information is sent to TrackShip and it does all the heavy-lifting for you, we check the status of the shipment with the shipping provider every few hours and we update your store whenever there is an update in the status, and it does not impact your load time in any way.
Absolutely not! You can easily connect your store with TrackShip in a few simple steps and start enjoying a branded tracking experience in less than 10 minutes..
The trigger to auto-track shipments by TrackShip is to add tracking to the order and change the order status from Processing to Shipped (Completed). TrackShip will not automatically track orders that were Shipped before you connected your store.
You can trigger these orders to TrackShip by using the Get Shipment Status option on the WooCommerce orders admin in the bulk actions menu.
These messages are from before you connected your store, TrackShip auto-track shipments when you change the order status from Processing to Shipped (Completed).
TrackShip will not automatically track orders that were shipped when you had a connection issue.
You can trigger these orders to TrackShip by using the Get Shipment Status option on the WooCommerce orders admin in the bulk actions menu.
TrackShip checks the shipment status with the shipping providers APIs every 2-4 hours. We check for updates more often once the package is in the “unknown” status, until the first tracking event is received from the providers API and when the shipment is out for delivery.
TrackShip supports 770+ shipping providers around the globe ,if you can find your carrier on our supported shipping providers list, you can suggest a shipping provider here
Yes, TrackShip adds a Shipment Status column on your orders admin and displays the shipment tracking status, last update date, and the Est Delivery Date for every order that you shipped after connecting your store.
It doesn’t. When a shipment tracker is not supported by TrackShip or returned Unknown the Shipment tracker isn’t counted in your trackers balance.
Yes, When you sign up for your TrackShip account, you’ll get a free 50 shipments monthly plan, once you finish your trial balance, you can sign up for a paid subscription in order to continue to track additional shipments.
No. You can fully test out TrackShip and all the features with the free trial Trackers without adding a credit card. It is completely up to you if you would like to carry on using TrackShip after your trial has ended.
show_est_delivery_date
filter to remove the Est delivery date from the email.