CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

April 07, 2024

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout Plugin

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets from wor …

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at crmperks.com

Supported Ticket Systems

Key Features

Display all tickets related to a user in table form.
You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.
You can prevent spams by enabling Google reCaptcha before submitting a ticket.
Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.

Premium Version.
Following features are available in Premium version only.WordPress HelpDesk Integration Pro.
Phone Number field
File Attachments
Custom Fields
Ticket Tags

Screenshots

Tickets Table.
Create Ticket.
View Ticket.
Help Scout APP.
Ticket System Settings.

FAQ

Where can I get support?

Our team provides free support at https://www.crmperks.com/contact-us/.

Zendesk Support for WordPress

Give users opportunity to view their tickets from Zendesk.
Display User’s old tickets from Zendesk in a table form. Users can view any ticket.
users can submit new tickets by submitting a simple form.

Helpscout WordPress Plugin

Allow users to view their helpscout tickets on your wordpress site.
Users can easily create new tickets with simple contact form.
Display User’s old tickets from HelpScout in a table form.

Freshdesk for WordPress

Easily connect your wordpress site to your freshdesk account.
show user’s old tickets in beautiful table with simple shortcode.
users can easily create a new ticket by submitting a simple form.

Website Help Desk Software

Show user’s tickets in your website.
You can use any ticketing system like zendesk, Freshdesk etc.
Users can reply to tickets from your website.

Help desk Software for WordPress

This Plugin adds helpdesk portal in your wordpress site.
Users can easily see old tickets and reply to any ticket.
Integrates with popular ticketing systems like Zendesk, Freshdesk etc.

Best Helpdesk Plugin for WordPress

This plugin provides wordpess sortcodes for displaying user tickets and creating new ticket form.
Supports many popular ticketing systems like zendesk.
Tickets attachments are also supported.

Changelog

1.1.4

added “disable new tickets” feature.

1.1.3

fixed ticket number issue.

1.1.2

fixed required ticket fields issue.

1.1.1

fixed freshdesk ticket issue.

1.1.0

fixed php8 issues.

1.0.9

removed helpscout drafts from threads list.

1.0.8

added ticket form class.

1.0.7

fixed empty shortcode issue.

1.0.6

fixed single ticket owner issue in freshdesk.

1.0.5

fixed multiple ticket owners issue in helpscout.

1.0.4

upgraded helpscout API to v2.

1.0.3

added close ticket checkbox for helpscout.

1.0.2

added filter for changing tickets table template.

1.0.1

Fixed table and forms styling.

1.0.0

Initial release.