Fastest way to create a highly-flexible multi-product knowledge base on you WordPress site.
Knowledge Base is an easy to use WordPress plugin that allows you to create a knowledge base / FAQ section on your WordPress blog.
This is perfect if you have single or multiple products and want a single knowledge base with little effort.
The plugin was born after I tried several free plugins and themes out there and that couldn’t fit my purpose. It’s designed to be very easy to install and use out of the box.
You can view a live demo of my own knowledge base.
wz_knowledgebase
is used to store all the knowledge base articleskbcategory
) used to create the knowledge base. You will need at least one category in order to display the knowledge base. These categories can be added under Knowledge Base > Sectionskbtags
) can also be used for each knowledge base article./knowledgebase/
automatically on activation. You can change this in the Settings page[knowledgebase]
will allow you to display the knowledge base on any page of your choosing. For other shortcodes, check the FAQkb
or knowledge base
when adding a new blockIf you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on Github. You can create an issue on the Github page or, better yet, fork the plugin, add a new feature and send me a pull request.
Knowledge Base » Sections
to add new categories to the knowledge baseKnowledge Base » Add New
to add new Articles to the knowledge base. You can select a section from there while adding[knowledgebase]
or use the block to set up this page to display the knowledgebaseThe plugin supports unlimited levels of category hierarchy. To build a multiple product knowledge base:
This live demo is a working example of a multi-product knowledge base.
If your answer to your question isn’t listed here or the Knowledge Base, please create a new post at the WordPress.org support forum. It is the fastest way to get support as I monitor the forums regularly. I also provide premium paid support via email.
This is usually because of outdated permalinks. To flush the existing permalinks rules simply visit Settings » Permalinks in your WordPress admin area.
Refer to this Knowledge Base article to details of all the shortcodes included in the plugin.
WebberZone Knowledge Base comes inbuilt with a set of custom templates to display archives of the articles, category archives as well as search results. You can easily override any of these templates by creating your own template in your theme’s folder or in wp-content/knowledgebase/templates
The plugin doesn’t have an inbuilt feature to sort posts or sections. You will need an external plugin like Intuitive Custom Post Order which allows you to easily drag and drop posts, sections or tags to display them in a custom order.
Release post: https://webberzone.com/blog/knowledge-base-v2-2-0/
wp-content/knowledgebase/templates
folder if it is not found within the existing theme before using the plugin’s included templates<Disabled>
component which prevent any accidental clicking when you’re using it in the block editor (Gutenberg)Release post: https://webberzone.com/blog/knowledge-base-v2-1-0/
Enhancements:
Bug fixes:
Features:
Enhancements:
wzkb_knowledge
function takes additional parameters that override global settings if passedBug fixes:
For the changelog of earlier versions, please refer to the separate changelog.txt file or the Github releases page