Frictionless is a plugin developed by the Schedule Engine team that allows our clients to integrate our scheduling widget and live chat products with …
Frictionless is a plugin developed by the Schedule Engine team that allows our clients to integrate our scheduling widget and live chat products with minimal configuration. With this plugin, clients don’t have to manage separate code snippets and worry about updating it as we enhance our features.
Our online scheduling software streamlines the booking process, helping customers schedule visits with a few clicks, saving time for your CSRs and dispatchers.
Our live chat experience features live agents who can book real jobs, build brand loyalty and boost satisfaction as they serve up answers and guidance for your customers on the spot.
Frictionless embeds https://webchat.scheduleengine.net and https://embed.scheduleengine.net scripts on your WordPress website. Please visit https://www.scheduleengine.com/privacy-policy for more info.
June 28, 2022.
ServiceTitan Enhances its Online Booking Technology for the Trades with Acquisition of Schedule Engine. https://www.servicetitan.com/press/schedule-engine-acquisition
Once the Frictionless plugin is successfully installed, you will see a new settings card under “Settings > Frictionless”.
Booking Settings: These settings allow you to configure your scheduling widget.
Chat Settings: These settings allow you to automatically embed your chat widget.
Chat Settings>General Settings: These settings allow you to configure the chat window behavior.
Chat Settings>Advanced Settings: These settings allow you to control advanced chat options.
Chat Settings>Color Settings: These settings allow you to adjust the chat bubble and window theming.
Floating Schedule bubble.
Floating Chat bubble.
The scheduling widget embeds a floating appointment booking button on your website that launches the Schedule Engine booking experience. This also includes a classes selector to auto-hook the booking widget elsewhere on your website.
The chat widget embeds a floating chat bubble on your website that launches the Schedule Engine chat experience. It also provides a classes selector to provide further control over your widget. This also includes a classes selector to auto-hook the chat feature elsewhere on your website.
Please do not include capital letters in your CSS Selector Class and/or Element ID. You can add multi-classes to the class selector or element ID input fields.