Powerful, affordable and most loved Live Chat solution for everyone. New Video and Voice chat feature!
Bring the power and simplicity of FrescoChat to your website.
Learn more about us at http://www.FrescoChat.com
HOW IT WORKS
Chat on our Web chat dashboard or install apps for your desktop or mobile. All platforms and OS supported.
Set up your working hours and FrescoChat will manage your online / offline status: Create as many time ranges as you need for your breaks or build complex weekly shift schemes for your agents
Stay connected from multiple devices: FrescoChat will follow you wherever you are
Use it as a contact widget when no agent is connected
TEAM FEATURES
Departments: Group agents into departments, let the web visitor decide to which department they want to chat
Let the user select the agent he wants to contact
Intelligent routing: FrescoChat will look for the least busy operator, and send chat requests to agents in a round robin fashion, if there’s no response, will send an alert to the next available agent
Agent to agent chat: Being Jabber based, you chat with other agents the same way you use to do it it with your current messaging client
Transfer chats: Transfer your chat session to a specific agent, department, or simply to the next agent available
CUSTOMIZING LOOK AND FEEL
Add custom form fields to your pre-chat and offline form with lots of customization options
Use our default fixed-position chat bar or pick your own clickable images to popup the chatbox
Select your own attention grabber
Choose from dozens of themes for your chat box and chat bar
Translate / Localize messages and texts on chat box
Set up chat box size, position and even zoom.
and more… Check all of our features at http://www.FrescoChat.com
3.2.6
3.2
3.2
3.1.9
3.1.8
IMPORTANT INFORMATION: All IM accounts change to [email protected] (instead of [email protected])
The update points your script to our new FrescoChat servers
Due to operational problems, we’ve changed our name to FRESCOCHAT
If you encounter any problems with this update, contact us ([email protected])
3.1.7
3.1.6
3.1.5
FlexyIM Web Client release
Information about visitor on chatbox header (name, city, country, URL and history link)
Buttons to accept or reject a chat request
Actions menu to end chat / block IP/ transfer chat to another agent
Actions menu to end chat / block IP/ transfer chat to another agent
Improved desktop notifications now includes the message sent by the visitor
3.1.4
3.1.3
View Chat History: View past chats from the visitor you are chatting with
IP Blocking: Block abusive users with a simple command
Google Analytics Integration: Track FrescoChat Page Views and Events on your Google Analytics account
Trigger Rules: Decide on which pages you send custom invites to your visitors
Restyled FrescoChat Panel for use with Tablets and better integration in WordPress Admin section.
Bug Fix: Websites under HTTPS protocol were having issues displaying the chat toolbar.
3.1.2
Restyled FrescoChat Panel for use with Tablets and better integration in WordPress Admin section.
Bug Fix: Websites under HTTPS protocol were having issues displaying the chat toolbar.
3.1
New Feature: Unified login to FlexyIM from the plugin admin section.
New Feature: Own avatars can be uploaded straight to the FrescoChat system, no gravatar account needed, but can still be used.
New Feature: Disable the site-wide installation and use FrescoChat Widget where you want FrescoChat chat bar to be visible
3.0.1
3.0
All settings centralized in the cloud.
Chat toolbar – Enhanced design.
Bug Fix – “Show agent” setting not saving after update.
Direct access to FrescoChat Control Panel from WordPress administration site.
2.5.4
2.5.3
Completely new Clustered and Distributed backend system, to make our chat service even faster available globally
Introducing the new Solo plan for the small business/website owner that want all the options for a small price
Better integrated and more clear registration procedure
FREE included dedicated and secure FlexyIM XMPP/Jabber compatible account compatible with free (unified) IM clients on desktops and mobiles
Notice: Since Google (force) upgrade the Gmail and Gtalk users to Google Hangouts, AND Google decided to close their Hangouts messenger network from third party services, we are sorry, but simply can not support Gmail/Gtalk accounts that got upgraded to Google Hangouts. If you want to continue using your Gmail/Gtalk account with FrescoChat, make sure you don’t upgrade to Hangouts, or ask Google for options to downgrade to the ‘open’ GTalk again. As a great and free alternative, you get your own secure FlexyIM XMPP/Jabber account now with every FrescoChat agent.
2.5.2
2.5.1
2.5.0
New Feature: Toggle ONLINE/OFFLINE button… Prefecth of your availability status
New Feature: Eye catching 3D agent image to invite the user to initiate a chat
2.4.3
2.4.2
2.4.1
Bug Fix: Call to an unexisting version of a javascript
Bug Fix: Javascript was not dequeued when widget was not active
New Widget Configuration layout
2.4
2.3.1
2.3
2.2
2.1
2.0.1
2.0
1.0.3