Easily organize your knowledge base documentation, FAQs, and wiki with rich features and AI Writing Support.
Our Knowledge Base plugin is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It’s easy to use and includes many features to help you build a visually appealing Knowledge Base.
Designed with a modern and professional appearance by default, it also offers numerous customization options to align with your brand’s identity. Features include premade designs, popular articles, a Table of Contents (TOC), FAQs, a navigation sidebar, analytics, and customizable archive pages.
Our Knowledge Base is optimized for search engines. See our documentation for details on how this is achieved. The plugin supports multilingual and RTL languages, ensuring accessibility for an international audience. Our articles are responsive and retina-ready, ensuring your knowledge base looks great on all devices.
Examples of Included Professional Layouts
* Basic Layout here
* Tabs Layout here
* Drill Down Layout here
* Classic Layout here
* Category Focused Layout here
See our knowledgebase documentation here
The free Help Dialog Chat plugin offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat shows FAQs, search, and a contact form. Learn More
💡 GO FURTHER WITH ADD-ONS
PRO Bundle
See our PRO Bundle.Access Manager
Access Manager allows administrators, companies, and organizations to control and restrict access to their private Knowledge Base based on WordPress user accounts. Grant permission using roles and groups.Elegant Layouts
Elegant Layouts adds Grid and Sidebar Layouts. Use Grid Layout or Sidebar Layout for KB Main page or combine Basic, Tabs, Grid and Sidebar layouts in a variety ways. Learn More.Unlimited Knowledge Bases
Create Multiple Knowledge Bases, one for each product, service, topic or department. Each Knowledgebase has separate articles, URLs, KB Main Page and admin screens. Learn More.Advanced Search
Enhance users search experience and view search analytics including popular searches and no results searches. Learn More.Article Rating and Feedback
Enable users to provide valuable feedback on your articles. Collect analytics on the most and least rated articles. Learn More.Widgets
Add Knowledgebase Search, Most Recent Articles and other Widgets and Shortcodes to your articles, sidebars and pages. Learn More.Custom Links for PDFs and More
Set Articles to link to PDFs, pages, posts and websites. Learn More.Articles Import and Export
Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. Learn More.
⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐
✅ The Help Dialog Chat offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat includes FAQs, search, and a contact form. Learn More
✅ The Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More
✅ Show IDs reveals IDs on admin screens, including posts, pages, custom post types and taxonomies, and others. Learn More
✅ The Content Down Arrow is coming soon.
You can install the Knowledge Base for Documents and FAQs from your WordPress Dashboard or manually upload it through FTP.
Modular page setup example
Classic Layout example
Drill Down Layout example
Categories Focused Layout example with icons
Categories Focused Layout example with icons
Basic Layout example with images
Basic Layout example with images
Tabs Layout example with images
Tabs Layout example with images
Article page with breadcrumb, back button, print button, Table of Content, widgets, and more
Frequently Asked Questions shortcode and module
Category Archive Page
Resource Links module
ChatGPT AI content writing assistant to correct spelling and grammar
ChatGPT AI to improve article outline
ChatGPT AI to improve article content
Five levels of categories
PRO version: Advanced Search with analytics showing popular and not-found searches
PRO version: Elegant Layouts with Category sidebar and list of articles
PRO version: Access Manager to restrict access to knowledge base content
PRO version: Advanced Search and Sidebar from Elegant Layouts
Full searchable docs can be found at Knowledge Base
Read about ChatGPT at ChatGPT
Release Date: July 7, 2024
* Update: WordPress 6.6
* New: Utility to convert selected articles to posts
* Fix: Cleanup and minor fixes
Release Date: June 10, 2024
* Fix: Cleanup and minor fixes
Release Date: May 27, 2024
* New: Category Archive Page with separate KB Template
* New: Toggle for archive page sub-categories
* Fix: Cleanup and minor fixes
Release Date: May 11, 2024
* New: toggle article list icons on/off
* New: custom article list icons (Elegant Layout)
* Update: FAQs shortcode with extra parameters
* Fix: Cleanup and minor fixes
Release Date: Apr 27, 2024
* Update: demo data
* Update: security improvements
* Fix: Cleanup and minor fixes
Release Date: Apr 5, 2024
* Update: security improvements
* Update: Show KB Main Page tag in list of pages
* Fix: Cleanup and minor fixes
Release Date: Mar 24, 2024
* Update: WordPress 6.5
* Update: Category Archive Page v3 with more settings and features
* Fix: Cleanup and minor fixes
Release Date: Mar 8, 2024
* Fix: Cleanup and minor fixes
Release Date: Mar 8, 2024
* New: Category Archive Page v3 with new designs and settings
* Fix: Cleanup and minor fixes
Release Date: Feb 25, 2024
* Fix: Cleanup and minor fixes
Release Date: Feb 25, 2024
* New: FAQs title and location
* New: Articles List title and location
* Update: Drill Down Layout – improved sub-category display
* Update: remove FAQ draft status
* Fix: Cleanup and minor fixes
Release Date: Feb 16, 2024
* Update: improved loading of settings UI
* Fix: Cleanup and minor fixes
Release Date: Feb 10, 2024
* New: FAQ Groups and FAQ Group Shortcode
* New: All Articles – add category filter
* Fix: Cleanup and minor fixes
Release Date: Jan 6, 2024
* Update: Retire Article v1
* Fix: Article View Counter unserialize fix
* Fix: Cleanup and minor fixes
Release Date: Dec 17, 2023
* Fix: Settings UI error
Release Date: Dec 17, 2023
* Fix: Cleanup and minor fixes
Release Date: Dec 12, 2023
* New: Popular Articles List
* New: Resource Links Module if Elegant Layout enabled
* Update: Rename Modular Layout and Reorganize UI
* Update: Rename Product Layout to Drill Down Layout
* Fix: Cleanup and minor fixes
Release Date: Dec 3, 2023
* Fix: Cleanup and minor fixes
Release Date: Nov 10, 2023
Release Date: Aug 14, 2023
Release Date: Aug 7, 2023
Release Date: June 27, 2023
Release Date: Apr 6, 2023
Release Date: Feb 27, 2023
Release Date: Feb 2, 2023
Release Date: Nov 12, 2022
Release Date: Aug 23, 2022
Release Date: June 25, 2022
Release Date: May 23, 2022
Release Date: Apr 2, 2022
Release Date: Mar 5, 2022
Release Date: Feb 25, 2022
Release Date: Feb 18, 2022
Release Date: Feb 2, 2022
Release Date: Jan 31, 2022
Release Date: Jan 30, 2022
Release Date: Nov 26, 2021
Release Date: Nov 11, 2021
Release Date: Oct 12, 2021
Release Date: Sep 30, 2021
Release Date: Sep 30, 2021
Release Date: Sep 17, 2021
Release Date: Sep 16, 2021
Changes:
* New: Access control – choose what Authors and Editors can change and if they can view analytics
* New: On the Category Archive Page, the author, date and category can be turned on or off
* New: Option to include or exclude articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes
Release Date: Aug 19, 2021
Changes:
* Update: do not include articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes
Release Date: May 20, 2021
Changes:
* New: Typography font options for text
* New: Custom icons for sub-categories in Categories Layout
* Update: RTL compability
* Fix: Cleanup and minor fixes
Release Date: May 2, 2021
Changes:
* Update: Accessibility
* Update: RTL compability
* Fix: Cleanup and minor fixes
Release Date: Apr 9, 2021
Changes:
* Update: RTL compability
* Fix: Cleanup and minor fixes
Release Date: Mar 27, 2021
Changes:
* New: Search hit and miss counter
* Update: RTL compability
* Fix: Cleanup and minor fixes
Release Date: Feb 28, 2021
Changes:
* Fix: Issue with Multi-network and editor
Release Date: Feb 28, 2021
Changes:
* Update: preparation for WordPress 5.7
* Update: theme presets
* Fix: Cleanup and minor fixes
Release Date: Feb 5, 2021
Changes:
* Fix: Frontend Editor loading
* Fix: Cleanup and minor fixes