Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.
Chaport is a modern live chat and chatbot service for your WordPress website. It is designed to make your communication with customers as easy and enjoyable as chatting with friends. Interact with your customers across multiple platforms with multi-channel live chat and make your customer service even more effective with the help of chatbots.
Chaport has already proven its worth, with over 30,000 happy teams using it worldwide and excellent reviews on Capterra and G2.
Transform your website in a few clicks with WP Live Chat + Chatbots Plugin for WordPress – Chaport:
Use live chat and chatbots to provide excellent customer service anytime, day or night. Show your customers that your business is highly responsive to their needs and is always available to help them.
Handle all customer queries in one place. Let your customers reach you using the live chat or via their favorite channel, be it Facebook, Telegram, or Viber.
Provide excellent customer service with a combination of live chat and chatbots. Create chatbots to handle common queries, reduce the load on operators, and let them focus on more complex tasks.
Empower customers to self-serve by adding a knowledge base to your website and activating an FAQ bot in your chat widget. Let customers resolve their issues themselves, increase their satisfaction, and minimize the volume of repetitive support queries.
Initiate more chats with auto-invitations based on specified rules. Once your visitors have shown interest, start communication via live chat and convert them into your prospects. Before starting a live chat, you can use a pre-chat form to collect info such as name, email, phone number, or any other details you need. Another option – requesting information during the chatbot conversation.
Reach out to your customers on the checkout page by sending them automatic messages. Help them complete their purchases via live chat or leave that to your chatbots.
Chaport allows you to integrate with other third-party apps and services via API or Zapier. Pass information collected by your chatbots or via live chat to other apps you use and automate your workflows.
Quality customer service is one of the key factors for a great customer experience. When customers are satisfied, they are likely to stay with you for long and recommend your product to their friends. Live chat and chatbots will help to provide quick and quality support which in turn will help you to build trust and loyalty.
Easy installation
With the free live chat plugin by Chaport, the installation process will take just a few minutes and you’ll be ready to communicate with your customers via live chat or with the help of chatbots.
Intuitive interface
We want to keep things simple. That’s why we designed a user-friendly interface so that you could master our live chat and chatbots in no time. Don’t waste your time learning the software and focus on more relevant tasks.
Customization
Chaport allows you to customize the appearance of the live chat widget. You can choose the colors, add a background, change the position, and fine-tune other settings to match your website design.
Understanding customers
Chaport will help you to understand your customers. Collect visitor info or conduct a survey using a pre-chat form, read visitor messages before they are sent via typing insights and answer faster, see the pages your visitors are browsing directly in the live chat in real time to provide relevant assistance.
Simple and transparent pricing
Chaport is one of the most affordable live chat providers on the market. It offers a free version and paid plans starting at $19/month. You can use the basic live chat features that are free forever or upgrade your account at any time to take advantage of all the advanced features.
Powerful Free plan
Even on the Free plan, you will find all the necessary features for your website. They include unlimited chats, multilingual widget, in-chat email request, notifications, reports and more. Our free live chat will help you to improve your customer service, increase sales, and generate leads.
To start using Chaport Live Chat, you need to create an account. It is fast and free. No credit card required. Once your Chaport account is activated, you are ready to install the widget on your website. You will do it in no time with WP Live Chat + Chatbots Plugin for WordPress – Chaport.
Just after the installation, the live chat widget will be visible on your website and you’ll be ready to communicate with your visitors. In your account, configure the settings of your live chat – add operators, upload the photos, customize the widget, create auto-invitations, build chatbots and use all the other tools to provide a unique experience for your customers.
You can install the Chaport chat widget on as many sites as you wish on all of the plans including the free version. Handle all your live chats in one Chaport app. A website from which a live chat comes will be displayed in the Visitor Info section to the right of an open chat. You can keep the same design on all your pages and websites or customize your widget appearance for each URL individually.
You can assign roles to your operators and specify their functions. An operator can assume one of the two roles:
A user who first registered a Chaport account automatically becomes an “Administrator” and “Account Owner.” This operator can’t be deleted, and their role always remains the same. The account owner can choose a pricing plan and pay for the account.
Boost the productivity of your website using Live Chat + Chatbots combination. Interact with your site visitors in real time via live chats and provide 24/7 support using chatbots.
The Chaport team has designed a simple and fully functional chatbot builder. Creating a chatbot will be an easy task – you don’t need to write a single line of code. Just add a new bot, specify the triggers, and write a scenario.
Provide your visitors with the information they need, ask their questions, request info, or transfer visitors to a live chat operator using the Chaport bots.
The GDPR is a data protection law created to protect the personal data of EU citizens and increase the obligations on organizations that collect or process personal data. Even if you are not in the EU, the GDPR will apply to you in case you handle the personal data of EU citizens.
To make your use of the Chaport live chat and chatbots GDPR-compliant, we provide all the necessary features:
You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers the highest commissions on the market – you will get 35% of recurring lifetime payments from referred customers.
After joining our affiliate program you will get a referral link that you can share with your customers. If a person follows this link, our affiliate gateway remembers that this person came through this link for 120 days. You will receive 35% of recurring lifetime payments from the customers signed up using your link. Become a Chaport affiliate partner and generate passive income online. Join and start earning now!
Chaport offers a multilingual live chat widget to facilitate communication across countries.
The widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 31 languages:
🇦🇿 Azerbaijani
🇧🇦 Bosnian
🇨🇳 Chinese (Simplified)
🇨🇳 Chinese (Traditional)
🇨🇿 Czech
🇩🇰 Danish
🇳🇱 Dutch
🇺🇸 English
🇪🇪 Estonian
🇫🇮 Finnish
🇫🇷 French
🇩🇪 German
🇬🇷 Greek
🇭🇺 Hungarian
🇮🇩 Indonesian
🇮🇹 Italian
🇱🇻 Latvian
🇱🇹 Lithuanian
🇳🇴 Norwegian
🇵🇱 Polish
🇧🇷 Portuguese
🇷🇺 Russian
🇷🇸 Serbian
🇸🇰 Slovak
🇸🇮 Slovenian
🇪🇸 Spanish
🇸🇪 Swedish
🇹🇷 Turkish
🇺🇦 Ukrainian
🇻🇳 Vietnamese
🏴 Welsh
The Chaport app for operators is available in 4 languages:
🇺🇸 English
🇩🇪 German
🇷🇺 Russian
🇪🇸 Spanish
Chaport Live Chat is used by more than 30,000 teams around the world and gets excellent reviews and great ratings on popular platforms such as Capterra and G2.
Find the detailed instructions in our Help Center. Couldn’t find the answer? Our support team will be happy to help you!
For more detailed information about our policies, please visit our website:
Choose this method if you are going to use Chaport JavaScript API.
1. Go to chaport.com and register your account.
2. Go to “Settings -> Installation Code” and click on “Copy Installation Code”.
3. In the plugin settings of your WordPress website, paste the copied installation code into the Installation Code field.
4. Click on “Save Settings”.
5. Open your website and make sure the chat icon is displayed in the lower right corner.
Done! 🎉 Chaport is successfully installed and configured. Chat with your customers via the web-app or download apps for:
– iOS
– Android
– Mac
– Windows
Yes, after registering a Chaport account, you will get a free 14-day trial period. It means you can use all the live chat and chatbot features of the Business plan free of charge.
No, Chaport is absolutely ad-free even on the Free plan.
You can keep the Free plan forever. Chaport doesn’t impose any time limits.
Yes, you can install the chat widget on multiple websites. You will receive all chats from your websites in the Chaport app. You will see the website from which you received the message in the Visitor Info section.
Certainly. You can show/hide the widget on specific pages via JavaScript API. To use API, you should configure the plugin as described in Method #2 from the instruction.
You can hide the chat widget when all operators are offline using our API.
If a visitor you already have a chat with is offline, you can still send them messages. Chaport will send email notifications to a visitor’s email address.
If a visitor sends a message when you or your operators are offline, Chaport will send you an email notification to the email address provided in “Settings
General”.If you don’t want to receive chats, you can switch your status to “Offline”. If you want to remain available for the ongoing chats but without receiving new chats, you can switch your status to “Invisible”.
In Chaport, you can see the message statuses. If you see one check mark, it means the message has been sent. If two check marks are displayed, it indicates that the message has been read.
Yes, you certainly can. Chaport allows you to see the pages your visitors are browsing on your website and the messages they are typing.
Yes. In Chaport it is possible to add saved replies – template answers to standard visitors’ questions.
Yes, you can send a direct chat link to your customers.
In Chaport, there is the Ban option, so that you can block the messages from a spammer.
Yes, you can search for the previous chats by:
– Visitor name
– Visitor email
– Visitor phone number
– Notes
– Message text
Yes, Chaport provides all the features to make your use of live chat and chatbots compliant with GDPR.